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Communicating in a crisis: how can users help to define requirements accurately?

07 January, 2015

FOR YOUR DIARY: The Institution of Engineering and Technology (Solent Branch) is holding a free lecture by Richmond Edwards on 22nd January in Fareham.


When you are managing a crisis you do not want to find out that some of your requirements were incorrect or omitted. Emergency services have built up a great deal of knowledge over the years, but when communication systems are merged/replaced, or we start talking about multi-country incidents, it is difficult to ascertain exactly what technology can offer. How can end users accurately articulate their requirements without technical knowledge and without being seduced or constrained by contemporary technology?

Based on his work with the pan-European collaborative research project: Secure Communications for Crisis Management (SECRICOM), Rich Edwards will describe how information exchange requirements (IERs) were used in a novel methodology to overcome the challenges in identifying the delta between existing solutions and current communication system requirements.

The use of IERs enabled SECRICOM to accurately demonstrate where cutting edge technologies could add value to established systems. It also highlighted that IERs could be used as part of the tool set for many technologically based communications projects and programmes and provide an audit trail for the SMART procurement process.

Venue and timings

Thursday 22 January 2015 at 18:30 for 19:00 start, lecture finishes approximately 20:45.

Venue: Ferneham Hall. Osborn Road, Fareham P016 70B

To register, visit

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